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Privacy

Last Revised: 9 October 2018
Our privacy policy applies to information we collect when you use or access our
website, application, or just interact with us. We may change this privacy policy from
time to time. Whenever we make changes to this privacy policy, the changes are
effective one day after we post the revised privacy policy (as indicated by revising the
date at the top of our privacy policy). We encourage you to review our privacy policy
whenever you access our services to stay informed about our information practices and
the ways you can help protect your privacy.
Collection​ ​of​ ​Information
Information​ ​You​ ​Provide​ ​to​ ​Us
We collect information you provide directly to us. For example, we collect information
when you participate in any interactive features of our services, fill out a form, request
customer support, provide any contact or identifying information or otherwise
communicate with us. The types of information we may collect include your name, email
address, postal address, credit card information and other contact or identifying
information you choose to provide.
Information​ ​We​ ​Collect​ ​Automatically​ ​When​ ​You​ ​Use​ ​the
Services
When you access or use our services, we automatically collect information about you,
including:
● Log Information: We log information about your use of our services, including the
type of browser you use, access times, pages viewed, your IP address and the
page you visited before navigating to our services.
● Device Information: We collect information about the computer you use to access
our services, including the hardware model, and operating system and version.
● Location Information: We may collect information about the location of your
device each time you access or use one of our mobile applications or otherwise
consent to the collection of this information.
● Information Collected by Cookies and Other Tracking Technologies: We use
various technologies to collect information, and this may include sending cookies
to your computer. Cookies are small data files stored on your hard drive or in
your device memory that helps us to improve our services and your experience,
see which areas and features of our services are popular and count visits. We
may also collect information using web beacons (also known as "tracking
pixels"). Web beacons are electronic images that may be used in our services or
emails and to track count visits or understand usage and campaign
effectiveness.
Information​ ​We​ ​Collect​ ​From​ ​Other​ ​Sources
In order to provide you with access to the Service, or to provide you with better service
in general, we may combine information obtained from other sources (for example, a
third-party service whose application you have authorized or used to sign in) and
combine that with information we collect through our services.
Use​ ​of​ ​Information
We use information about you for various purposes, including to:
● Provide, maintain and improve our services;
● Provide services you request, process transactions and to send you related
information;
● Send you technical notices, updates, security alerts and support and
administrative messages;
● Respond to your comments, questions and requests and provide customer
service;
● Communicate with you about news and information related to our service;
● Monitor and analyze trends, usage and activities in connection with our services;
and
● Personalize and improve our services.
By accessing and using our services, you consent to the processing and transfer of your
information in and to the United States and other countries.
Sharing​ ​of​ ​Information
We may share personal information about you as follows:
● With third party vendors and other service providers who need access to your
information to carry out work on our behalf.
● With our business partners and to any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries.
● If we believe disclosure is reasonably necessary to comply with any applicable
law, regulation, legal process or governmental request;
● To enforce applicable user agreements or policies, including our Terms of
Service and to protect us, our users or the public from harm or illegal activities;
● In connection with any merger, sale of Familio ApS assets, financing or
acquisition of all or a portion of our business to another company; and
● If we notify you through our services (or in our privacy policy) that the information
you provide will be shared in a particular manner and you provide such
information.
We may also share aggregated or anonymized information that does not directly identify
you.
Third​ ​Party​ ​Analytics
We may allow third parties to provide analytics services. These third parties may use
cookies, web beacons and other technologies to collect information about your use of
the services and other websites, including your IP address, web browser, pages viewed,
time spent on pages, links clicked and conversion information. This information may be
used by us and third parties to, among other things, analyze and track data, determine
the popularity of certain content and other websites and better understand your online
activity. Our privacy policy does not apply to, and we are not responsible for, third party
cookies, web beacons or other tracking technologies and we encourage you to check
the privacy policies of these third parties to learn more about their privacy practices.
Security
We take reasonable measures to help protect personal information from loss, theft,
misuse and unauthorized access, disclosure, alteration and destruction.
Location​ ​Information
When you first launch any of our mobile applications that collect location information,
you will be asked to consent to the application's collection of this information. If you
initially consent to our collection of location information, you can subsequently stop the
collection of this information at any time by changing the preferences on your mobile
device. If you do so, our mobile applications, or certain features thereof, will no longer
function. You may also stop our collection of location information by following the
standard uninstall process to remove all of our mobile applications from your device.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove or reject browser cookies. Please note that if you
choose to remove or reject cookies, this could affect the availability and functionality of
our services.
Promotional​ ​Communications
You may opt out of receiving any promotional emails from us by following the
instructions in those emails. If you opt out, we may still send you non-promotional
communications, such as those about your account or our ongoing business relations.
Contact​ ​Us
If you have any questions about this privacy policy, please contact us at:
hello@familiohq.com.